resort & hotel sustainability consultant

sustainability plans for hotels, resorts and hospitality businesses

In an ideal scenario, hotel sustainability plans commence during the site selection and preliminary design stage, enabling the seamless integration of renewable energy solutions, water efficiency, and carbon reduction strategies from the very beginning, such as through energy, thermal envelope, and daylight modeling.

Throughout the architectural and interior design phase, a plethora of opportunities arise for incorporating a sustainable plan into the facilities, interior design, and outfitting procedures.

For a fully operational hotel, the emphasis lies on optimizing carbon emissions, energy, waste, and water usage, while also improving the biodiversity policy, community engagement, sustainable supply chain (products and services), guest wellness initiatives, eco-friendly cleaning methods, social equity policies, and more.

 
no.15 bath spa hotel sustainability biofilico

no.15 bath spa hotel - sustainability plan by biofilico

The hotel sustainability process:

SUSTAINABLE SITE SELECTION & PRE-DESIGN

  • Energy model

  • Thermal model

  • Environmental impact assessment

  • Site assessment

  • Habitat protection plan

SUSTAINABLE ARCHITECTURE & DESIGN

SUSTAINABLE INTERIORS & FIT-OUT

SUSTAINABLE PRE-LAUNCH OPERATIONS

  • Eco washing & cleaning plan (non-toxic liquids)

  • Nature & biodiversity plan (biophilia, landscaping, guest connection to local culture, habitat preservation)

  • Food & Beverage planning (guest wellness, waste reduction, supporting local businesses)

SUSTAINABLE OPERATIONS

  • Ongoing data collection and measurement (energy, water and waste)

  • Community outreach

  • Corporate Social Responsibility (CSR) plan

  • Employee engagement program

  • Staff wellbeing policy

  • Internal & external communications

  • Guest wellness programs

CORPORATE hotel brands

  • The hotel business or real estate developer may themselves decide to sign-up for an ESG certification such as B-Corp.

 
hotel sustainability net zero biofilico

What is a hospitality industry sustainability consultant?

Hospitality businesses now need to consider its environmental and social impact as well as its economic performance to be considered truly ‘sustainable’.

A sustainability consultant or ‘Green Champion’ is there to guide, advise, engage, encourage, monitor, review, report and ultimately take responsibility for making it all happen, although it is the collective action of a hotel ‘Green Team’ that really makes the difference. If all else fails or budget dries up, the hospitality industry as a whole should focus primarily on reducing its carbon footprint!

 
 
hotel sustainability herb garden biofilico

sustainability strategy in hospitality industry

A sustainability plan should start as early as possible in the development process to ensure that the basic principles of healthy people and healthy planet are incorporated into decision-making, especially around the ‘Big 4’ of carbon footprint, energy, water and waste.

Also consider that the full picture for hospitality businesses includes embodied carbon from construction / fit-out materials, and the same applies to refurbishments further down the line. Baking these concepts into the pre-design, design phase and interior fit-out is where the bulk of the heavy lifting is done.

 
 
hotel sustainability CSR community biofilico

social impact for a sustainable resort or hotel

The health, wellbeing and happiness of hotel guests, staff and indeed the local community is considered in the Social section of a sustainability plan in which we consider Diversity Equity Inclusion (DEI); human rights; corruption; health and safety; physical and mental wellness; community outreach initiatives and support for fair trade business all along the hotel supply chain.

 
 
hotel sustainability zero waste biofilico

pre-opening hotel sustainability plan

As sustainability consultants specialising in boutique and family-owned hotels, we are adept at implementing sustainability best practices whilst integrating the unique qualities of the hotel brand in question, aligning with its values, personality, mission and vision.

Ultimately we are aiming to get to Net Zero Carbon emissions but that is but one slice of a far larger pie. consider also creating an ethical supply chain for operational equipment and supplies.

 
sustainable hotel operations biofilico

sustainable operations in resorts and hotels

Once operational, the focus shifts onto collecting and monitoring data for energy, water and waste. If we don’t measure it, we won’t know if we’re making progress or not each year.

How can the F&B department minimize its food miles and keep as much waste in the loop as possible (on-site composting, etc). What can be done to promote biodiversity both on-site at the hotel and nearby in the local community? Where can employee engagement improve day to day policies around recycling for example?

 
green globe certification sustainability leadership matt morley

green hotel certification standards

A hotel or hospitality industry business may chose to pursue corporate level certification via an entity such as BCorp or Living Future’s JUST, this would cover its Environmental, Social and Governance policies, not just the sustainability credentials of its hotel properties.

At the hotel level, there are then a whole suite of green hotel certification standards on offer, each with its own strengths and weaknesses, some truly global, others country-specific. We recommend looking at Green Globe, Green Key and Earth Check in particular. Click the button below for a full review of options.

 
 

 

hospitality industry sustainability consultants

 
Hospitality Industry Sustainability consultants

No.15 by Guesthouse Hotels

Hotel Sustainability Strategy

 
 

Boutique hotel group - benchmarking, sustainability audit and annual plan

If you’re wondering what corporate clients we work with, in 2022 we began advising the Guesthouse Hotels group on their sustainability journey to align with the United Nations Sustainable Development Goals primarily and to plan for a more sustainable future.

We started with an initial review of their first property, No.15 in Bath, UK and completed a thorough audit of the hotel. We then developed a cross-departmental sustainability document for employee engagement that integrates input from the hotel ownership, Group HR Director, hotel General Manager, F&B, Housekeeping, Sales & Marketing and Maintenance.

 

 
 

Journal articles on sustainability in hospitality industry

 

hotel sustainability facts and figures

  • The hospitality industry contributes around 2% of global greenhouse gas (GHG) emissions annually

  • The real estate industry (construction and operations of buildings) contributed around 38% of GHG emissions annually

  • Transport accounts for the largest part of the tourism industry’s footprint (think of travel by plane to a destination)

  • 71 per cent of those surveyed by Booking.com in 2022 said they want to travel more sustainably in the year ahead

  • Increasing issue of ‘greenwashing’ by hotels - sustainability that is only skin deep rather than one embedded in the culture

  • Reaching Net Zero Carbon Emissions by 2030 is the true test for any sustainable boutique hotel

  • Hotels impact the environment from construction through to in-use and end of life / deconstruction phases (Life Cycle)


Boutique hotel sustainability glossary of terms

 
 
  • Hotel Carbon Measurement Initiative (HCMI)

    GHG reduction plan

    Carbon offsets

    Staff transport (monitor & support)

    Guest transport (e.g. EV charging)

    Facilitate guest emission offsets

  • Heating, cooling, air conditioning (HVAC), lighting, as well as hot water production and delivering the F&B experience are consuming energy constantly.

    If the hotel is not using renewable energy from the grid or producing its own solar energy on the rooftop for example, its energy usage is coming from fossil fuels or electricity from non-renewable sources.

    HVAC settings optimization

    Motion sensors & empty rooms

    Energy efficient kitchen policies

    Energy (sub) metering of electricity & gas

    Majority lighting LED

    Preventive maintenance plan

  • Social community development projects

    Environmental community initiatives

    Promotion of local crafts / products

    Establish health & fitness partners

    Annual community engagement plan

  • Internal green team of sustainability champions

    Regular sustainability meetings

    Annual staff sustainability training / inductions

    Internal awareness campaign

    Create feedback loops & incentives

    Recognise & communicate the early wins

  • Sustainable purchasing policy (full life cycle)

    Create a supply chain map & action plan

    Sustainable ingredients (mileage, pre-cycling)

    Sustainable drinks (mileage, pre-cycling)

    Sustainable admin - BOH (e.g. paper supply)

    Sustainable housekeeping (e.g. loo roll, uniforms)

  • Total landfill waste (vol/kg)

    Total recycled waste (vol/kg)

    Total food waste (vol/kg)

    Total water use m3

    Total electricity use kWh

    Total gas use kWh

  • Cornell’s Hotel Sustainability Benchmarking (CHSB) Index

    Hotel Carbon Measurement Initiative (HCMI)

  • Measure, improve, repeat…

    sustainability policy online

    Annual sustainability report online

    Hotel Sustainability Benchmarking Index (HSBI)

    Integrate with Standard Operating Procedures

    SOFTWARE TO ANALYZE DATS:

    Biosphere Sustainable

    Conserve by the Considerate Group

    EarthCheck

    Ecompter

  • A ‘sustainable business’ in 2022 means being not just profitable but ethical and responsible as well as environmentally friendly.

    As such, ‘sustainability’ in a hotel or hospitality business impacts Human Resources, Operations, Maintenance and the entire Supply Chain as much as the pre-opening Architecture, Interiors and Engineering.

  • An annual sustainability report on progress made and future objectives is an expected form of transparent stakeholder communication and pursuing a green hotel certification or implementing an Environmental Management Policy help provide structure to the process.

  • By embedding sustainability into the design process early on, we create opportunities for operational efficiencies in the post-opening operational phase.

    In the immediate pre-opening phase, we integrate with the hotel management team to deliver staff training in sustainability, assist with relevant HR policies, advise on internal and external communications content and implement on-site signage prompts related to sustainability. 

  • Hotel Waste Measurement Methodology (HWMM)

    Waste creation audit & management plan

    Reduce: limit inbound waste (paper, plastic, food) 

    Recover:  waste stream collection, sorting

    Reuse & recycling plan with external contractors

    ‘No Waste’ internal campaign

  • Hotel Water Measurement Initiative (HWMI)

    educational guest signage

    Staff training / water efficiency measures

    Water saving SOPs, e.g. leak detection

    Begin rainwater collection for irrigation

    Possible water saving technology upgrades

  • in-room information prompts

    Eco, non-toxic cleaning products

    Eco tissues / WC paper

    Minimize use of potentially harmful chemicals

    Eco, chemical-free laundry

    Review current operating procedures

  • Insect friendly planting in garden

    Add green roof vegetation

    Add rooftop apiaries

    Plant herb garden

    Promote off-site nature connection

    Composting of organic waste

  • Environmental compliance

    Labour compliance

    Health & Safety Compliance

    Child Labour Policy

    Accessibility policy

    Diversity, Equity & Inclusion

  • Sustainable building strategies

    Energy efficient buildings

    Renewable electricity policy

    Fossil-fuel free heating & cooling

    Green & Blue Roofs

    High performance windows / insulation

  • Healthy Materials, Paints, Glues & Finishes

    Integrate Circular Economy Principles

    Sustainable procurement policy

    Enhanced indoor air quality

    Eco durables policy

    Low-flow taps, showers, urinals, dishwashers